Terms of Use

These Terms of Use govern your access to and use of Session.do, www.session.do, app.session.do, public booking pages, and related products, websites, features, communications, and services.

By creating an account, using Session.do, joining the waitlist, submitting information, or accessing a booking page, you agree to these Terms. If you use Session.do for an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

If you do not agree to these Terms, do not use Session.do.

Session.do provides practice management tools for practitioners and small teams, including client records, scheduling, booking pages, session tracking, packages, invoices, payment-provider connections, and related workflows.

Session.do is not a marketplace, payment processor, bank, escrow provider, medical record system, legal adviser, tax adviser, or insurance billing platform. You are responsible for your practice, clients, services, prices, tax treatment, professional obligations, and compliance with laws that apply to your work.

You must provide accurate account information, keep it current, protect your login credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and workspace.

You may invite team members or staff only if you have the right to do so. You are responsible for assigning appropriate roles, permissions, and access levels inside your organization.

You may not use Session.do if you are barred from using the service under applicable law or if we previously terminated your account for cause.

You decide what information to add to Session.do, including client records, session notes, booking details, invoices, packages, and payment statuses. You represent that you have the rights and notices needed to collect, use, store, and share that information through Session.do.

You are responsible for your own client notices, consent flows, professional duties, retention practices, and responses to client requests. If you process sensitive or regulated information, you must confirm that Session.do is appropriate for that use before adding it.

We may process workspace information to provide, secure, support, maintain, and improve Session.do, as described in our Privacy Policy.

You may not use Session.do to:

• violate laws, regulations, third-party rights, or professional obligations;
• store or transmit malware, spam, phishing content, abusive messages, or unlawful material;
• harass, threaten, deceive, exploit, or discriminate against others;
• attempt to access accounts, workspaces, systems, or data without authorization;
• probe, scan, overload, disrupt, reverse engineer, scrape, or interfere with the service;
• misrepresent your identity, credentials, services, prices, availability, or payment terms;
• use Session.do to provide emergency services or time-critical care where failure could cause harm; or
• resell, sublicense, or provide access to Session.do as a standalone competing service without our written permission.

Session.do may offer free plans, paid plans, trials, add-ons, and usage-based features. Prices, limits, renewal periods, included features, taxes, and cancellation options will be shown at purchase or in the product.

If you choose a paid plan, you authorize us or our payment provider to charge the payment method you provide for applicable fees and taxes. Unless stated otherwise at purchase, paid subscriptions renew automatically until canceled.

You can cancel a paid subscription through the product where available or by contacting [email protected]. Cancellation stops future renewals, but it does not automatically refund fees already charged unless required by law or stated in the plan terms.

Session.do does not take a commission on practitioner-client payments unless a separate paid feature or order form says otherwise. Payment providers may charge their own fees and apply their own terms.

Session.do may integrate with payment providers, authentication providers, messaging tools, calendar services, analytics tools, hosting providers, and other third-party services. Those services are governed by their own terms and privacy policies.

We are not responsible for third-party services, their content, their availability, their fees, or their handling of information, except as required by applicable law or a written agreement with you.

You retain rights to the content, records, files, notes, messages, logos, and other information you submit to Session.do. You grant us a limited license to host, process, transmit, display, back up, and otherwise use that content as needed to provide, secure, support, and improve the service.

If you send ideas, suggestions, or feedback, you allow us to use them without restriction or compensation. We appreciate feedback, but do not send confidential information through feedback channels unless we have a separate written agreement.

If you believe content on Session.do infringes your copyright or other rights, contact [email protected] with enough detail for us to review the issue.

Session.do and its software, design, workflows, names, logos, trademarks, code, documentation, and other materials are owned by Session.do or its licensors. These Terms do not transfer any ownership rights to you. You receive only the limited right to use Session.do as permitted by these Terms and your plan.

We work to keep Session.do reliable, but the service may be unavailable, delayed, limited, or changed from time to time. We may modify, suspend, or discontinue features, plans, integrations, or availability where reasonably necessary.

Beta, preview, waitlist, experimental, or early-access features may be incomplete, change quickly, have limited support, or be removed. Use them with appropriate caution.

You may stop using Session.do at any time. We may suspend or terminate access if you violate these Terms, create risk for the service or other users, fail to pay fees, misuse the product, or if required by law.

After termination, your right to use Session.do ends. We may retain or delete data according to our Privacy Policy, product settings, backup cycles, legal obligations, and legitimate business needs.

Session.do is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.

Session.do may help you organize your practice, but it does not guarantee business results, client attendance, payment collection, tax outcomes, legal compliance, professional compliance, or the accuracy of information entered by users or clients.

To the maximum extent permitted by law, Session.do will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, goodwill loss, or substitute services. Where liability cannot be excluded, our aggregate liability will be limited to the greater of the amount you paid to Session.do for the service in the three months before the claim or USD 100.

To the extent permitted by law, you will defend, indemnify, and hold harmless Session.do from claims, damages, liabilities, costs, and expenses arising from your use of the service, your content, your clients, your services, your violation of these Terms, or your violation of law or third-party rights.

The governing law, venue, and dispute process for Session.do should be finalized with the operating entity and legal counsel. Unless a separate written agreement says otherwise, disputes should first be raised by contacting us so the parties can try to resolve them informally.

Nothing in these Terms limits rights that cannot be waived under applicable consumer, data protection, employment, or other mandatory law.

We may update these Terms as the product, business, or law changes. If changes are material, we will take reasonable steps to notify users, such as updating the effective date, posting a notice, or sending an email. Continued use of Session.do after changes become effective means you accept the updated Terms.

Questions about these Terms can be sent to [email protected].